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ATL Telecom AM100 User Manual

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ATL User Guide

AM100 M

Modem

COMPLIANCE NOTES & SAFETY INSTRUCTIONS

Caution: - Hazardous voltages inside the equipment

Safety Instructions:

This apparatus must be installed and maintained by SERVICE PERSONNEL only

There are NO user serviceable parts inside the modem.

The mains plug on the equipment serves as the disconnect device, therefore a socket outlet shall
be installed near the equipment and shall be easily accessible

Caution: - Electrostatic sensitive devices inside the equipment

Electrostatic discharge (ESD) Warning:

Antistatic precautions should be observed at all times.

Power Rating Information - AC unit:

Voltage Range 85V-250V

Current Range 50mA-15mA

Frequency Range 50/60Hz

Power Rating Information - DC Unit:

Voltage Range -18V to -72V

Current Range 170mA-25mA

Safety Statements classification - NON traffic ports

The AC Mains input has a safety status of PRIMARY CIRCUIT

The AM100 AC unit is defined as a class 1 equipment and must be connected to a reliable earth
connection.

If the mains earth cannot be guaranteed to be PROTECTIVE EARTH, then a PROTECTIVE EARTH
conductor must be connected to the M3 stud on the rear panel of the unit.

The DC input has a safety status of TNV-2

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ATL User Guide
AM100 M

Modem

8.

TROUBLE SHOOTING

8.1

QUICK GUIDE TO BASIC FAULT FINDING

8.2

LINK PERFORMANCE

The AM100 modem has a number of features to aid in the testing of the data link. To check a data
link the following tests can be performed. The tests outlined will require the use of a Bit Error Rate
Tester (BERT).

8.2.1

LOCAL LOOP

With a BERT connected to the user interface a local loop will loop data back to the user interface
as shown below. If everything is ok, no errors should be detected i.e. the user interface is correctly
transporting data.

No

Symptom

Possible Fault

Corrective Action

Replace fuse in mains lead.

LEDs do not light

Blown fuse

1

Modems do not

synchronise

2

Configuration of
modems incorrect

Check configuration

Lines not correctly
connected.

Check that line pair are correctly
connected together.

Line attenuation
or noise too high

Select a lower data rate

External timing
signal incorrect

Check external timing signal quality and
cable assembly. Check Configuration.

Internal fault

Return unit for repair

Line attenuation
or noise too high

Select a lower data rate

External timing
signal incorrect

Check external timing signal frequency
and quality.

Test loop active

Ensure that no tests have been activated
on either modem

Modems

synchronise with

high error rate

Modems

synchronise with

no data transfer

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