AltiGen MAXCS 7.5 Polycom SoundPoint User Guide - Manual (Page 4)

MAXCS 7.5 Polycom SoundPoint User Guide Page 4
Before you can use this feature you must have already completed the initial configuration of the Polycom phone, including
the MAXCS server address and third-party phone password.
To switch your extension to your other phone,
1
On the Polycom phone, press the Speaker button and tap #17.
2 When prompted, enter your extension and password.
MAXCS will verify your credentials, log your extension off of the previous phone, and then reboot this phone.
Working with MAXCS Clients
You can perform many actions via your phone or via MaxAgent (or another client). Whichever device you initially use, you
must continue using that device until all calls drop or only one call is connected.
For example, if you put a call on hold via MaxAgent, to resume the call use MaxAgent. Likewise, if you answer multiple calls
via your phone, to release calls (or perform other actions), use your phone.
Voicemail
To hear voicemail messages,
1
Press Messages.
2 Select Connect.
3 When prompted, enter your password and respond to the
prompts in the voicemail system.
Advanced Features
The IP-550, IP-650, and IP-670 models support extra functionality, if the phone has been assigned a MAXCS Polycom
Advanced Features license:
• Polycom paging
• DND Synchronization
• BLF / Line Monitoring
• Line Park
Paging
If your Administrator included you in a Polycom paging group, you can page other users in that group.
Note that Polycom paging works only between Polycom phones that are on the same network.
• Group 1 is the default, and appears at the top of the paging group list.
• Group 24 (Priority group) will override any active calls.
• Group 25 is the Emergency paging group.
• Other paging groups that your Administrator has set up are
numbered 2-23.