AltiGen MAXCS 7.5 Polycom SoundPoint User Guide - Manual (Page 3)

MAXCS 7.5 Polycom SoundPoint User Guide Page 3
Directory
To enter names and phone numbers in the Directory you will use the
number keypad:
• Toggle between the three entry modes (numbers, uppercase
letters, and lowercase letters) by pressing the I/A/a key. The
top line of your display will indicate your current entry mode.
• To move to the next field, press the down arrow key.
To add a contact to your Directory,
•
Press Directories. Select Contact Directory.
• Select More. Select Add.
• Enter the contact’s name. Press down arrow to move to the Last Name
field.
• Press the I/A/a key to switch to number entry mode for the Contact
(phone number) field.
• (Optional) Specify a speed dial number.
• Press Save. Press Directories to close the menus.
To save a recent caller to your Contact Directory,
1
Press Directories. Select Call Lists.
2 Select either Missed, Received, or Placed Calls.
3 Select the entry that you want to save.
4 Select More. Select Save to store the contact in to your Directory.
5 Press Directories to close the menus.
Multiple Call Handling
If your administrator has enabled Multiple Call Waiting for your extension,
then your Polycom phone can handle multiple calls in a ‘queue.’ You can
switch from one call to another, and even join several queued calls into a
conference call.
If you are on a call and a new call comes in, the incoming call will appear on
your phone display.
To answer the new call, select it and press Answer. The first call will
automatically be placed on hold.
If you do not answer the incoming call, it will follow your extension’s Ring No Answer call handling rules.
Station Login
If you have several work locations with phones assigned to you, you can switch your extension between them as needed.
For example, you may have one phone at work and one phone at home.