AltiGen MAXCS 7.5 Advanced Call Router - Manual (Page 26)

Route By Query Result
22 Advanced Call Router Manual
Routing Configuration Examples
This section contains three examples:
• “Example: Single Table, Single Purpose Field” on page 22
• “Example: Single Table, Multiple Purpose Fields” on page 24
• “Example: Multiple Tables” on page 26
Example: Single Table, Single Purpose Field
This example illustrates a configuration for a single table, which is designed
as follows:
Field Name Field Type Description
ProductNumber Text
Source data that Advanced Call
Router will search for. The caller
could enter this string through the
Auto Attendant.
Extension Text
The destination extension to which
the call will be routed.
Here is an example of the data in this table (the table name is RouteTable):
Product Number Extension
5001 101
5002 102
5003 103