AltiGen MAXCS 7.5 Advanced Call Router - Manual (Page 24)

Route By Query Result
20 Advanced Call Router Manual
Route By Query Result
The routing target information can be retrieved from the database record.
This means that customers need to create (and maintain) far fewer rules to
process calls.
To accomplish this, rules have an additional Target action, Route by Query
Result, as shown in the following figure.
Some additional fields will need to be configured in the Data Source panel
when using this Target action.