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Troubleshooting & faq – GLOBALSAT GH-615 User Manual User Manual

Page 51

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GH-615

Page 51

Troubleshooting & FAQ

1. Why can’t GH-615M receive heart rate signal?

Solution:

(1). Check if you correctly wear the heart rate monitor or not.
(2). Turn on the Heart Rate Alert function in GH-615M.
(3). If it is still not working, check the battery of Heart Rate monitor.


2. Why does it show “PC com port error” when I download data?

Solution:

(1). Please check if the USB driver is installed or not.
(2). Connect GH-615 to your PC with the USB cable.
(3). Double click the “GH615 PC Utility” icon from desktop to start the

application.

(4). From menu bar click “Settings” / “Configurations”, and click “Scan

COM Port” button. COM port will be automatically scanned.