Troubleshooting – AccuTemp EVOLUTION GAS STEAMER User Manual
Page 27

MP4010-1003
EVOLUTION GAS STEAMER
21
WARNING LIGHTS
LOW WATER
The steamer is low on water or the water sensors need to be cleaned.
•
HIGH WATER (CONNECTED MODELS ONLY)—DO NOT OPEN THE DOOR!
There is too much water in the steamer. Open the drain valve and drain water until this
•
Indicator lamp goes off.
OVER TEMP
The steamer has overheated. It may have run out of water. Carefully open the door, allowing
•
steam to escape and then check the water level in the bottom of the steamer If it is nearly
empty, check the water supply to make sure it isn’t turned off. Clean the water level sensor
probes (white buttons) located in the front left corner and the wall immediately around them
being careful not to get burned (protective gloves are strongly recommended). Turn the
steamer back on and it should refill. If the steamer has plenty of water, allow it to cool. This
normally takes a few minutes. When the Over Temp light goes out, restart the steamer.
Food Is Over Cooked
Check that the proper cook time is being used.
•
Food Is Under Cooked
Make sure you are using adequate time a. Extra time may be required if pans are covered or
•
if product is left in plastic bags or similar packaging.
Make sure the door is closed. When the door opens the heat is turned off until it is shut
•
Make sure the steamer is in the Cook Mode; Push the Display Temperature button to ensure
•
the steamer is at the boiling point of water taking into account your elevation above sea
level. If it isn’t the steamer maybe in the hold Mode. Variations in temperature can also be
caused by frozen product just being put in or with the connected model a fresh measure of
tap water was activated. These will shortly come up to temperature as long as the door is
closed.
Try using perforated pans as they allow steam to penetrate from all directions, maximizing
•
heat transfer and giving you the shortest cooking times. Try distributing the product more
evenly within the steamer and or pans, if possible.
For partial loads using 2½ ” pans the top position in the steamer is used first followed by the
•
third pan position from the top and then the fifth pan position from the top. Placing the pans
in these positions will optimize the cooking time and pan-to- pan uniformity.
Make sure the water drain valve on the front of the Evolution is tightly closed.
•
The steamer may appear to be cooking normally if the valve is slightly open but efficiency
•
may be compromised.
Check the door seal for food debris. Food debris on the face of the door seal or under flap
•
may cause steamer to appear to be cooking normally but efficiency may be compromised.
Nicks or cuts in the door seal may also cause inefficient cooking.
•
TROUBLESHOOTING