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Sony 4-153-621-13(1) User Manual

Page 159

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PRS-600.GB.4-153-621-11(1)

159

Troubleshooting

Symptom

Cause or corrective action

The Reader cannot

be recognized.

 Use the supplied USB cable.

 There may be a malfunction with the

USB port on your computer. Connect

the supplied USB cable to another

port on the computer.

 It may take a while for the software to

be recognized by the computer. Wait

for a moment.

 If none of the above solves the

problem, perform “Device Shutdown,”

press the RESET button of the

Reader, turn on the Reader again,

and then reconnect the supplied

USB cable.

(indicating

connection via USB)

does not appear

when connected to

your computer via

USB.

 The Reader is in shutdown state.

Disconnect it from your computer,

turn it on, then reconnect it.

 Battery power has been fully

depleted. Charge the Reader via

USB (

page 13

). The charge

indicator lights up in red and

charging starts. After about 5

minutes, the Reader automatically

turns on and

appears on the

screen.

Continued

Connection to the computer (continued)