Sony 4-153-621-13(1) - Manual (Page 156)

PRS-600.GB.4-153-621-11(1)
156
Troubleshooting
Reading/playing/viewing contents
Symptom Cause or corrective action
A book cannot be
read.
 A book with copyright protection
cannot be read on any device other
than the authorized one.
 If the book has an expiration date,
confirm whether the book has
already expired ( page 55 ).
 The Reader is authorized for some
different user.
An audio file cannot
be played back.
 Audio files that are not supported by
the Reader cannot be played. For
details on supported audio files, refer
to page 44 .
Sound is not output.  Increase the volume if it is set to low.
 If sound is not output through
headphones, make sure the
headphone plug is firmly inserted in
the headphone jack.
A picture cannot be
displayed.
 Picture files that are not supported
by the Reader cannot be viewed. For
details on supported picture files,
refer to page 44 .
 A picture of large size may not be
displayable, and its file will not appear
in the list. Delete the picture file using
eBook Library.
Continued