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Sony Reader Daily Edition 4-174-983-12(1) User Manual

Page 167

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167

Troubleshooting

Connection to the computer

Symptom

Cause/Remedy

The Reader cannot

be recognized by

your computer.

 The USB cable is not connected

properly. Reconnect it.

 A USB hub or USB extension cable

is used for the connection.

Connection via an extension cable

or USB hub is not guaranteed.

Connect the USB cable directly to

the computer.

 Verify that

(indicating

connection via USB) is displayed at

the top of the Reader’s screen. If

the Reader still cannot be

recognized, disconnect the USB

cable from the Reader, then

reconnect it after a while.

 If “Device Lock” of the Reader is set

to “On,” set it to “Off.” If the Reader

is locked, it will not be recognized

by your computer.

 While the Reader is connected to a

computer, do not turn on, restart,

wake up from sleep mode, or shut

down the computer. These

operations may render the Reader

unrecognizable by the computer.

Disconnect the Reader from the

computer before performing these

operations.

Continued