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Sony Reader Daily Edition PRS-900BC User Manual

Page 168

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168

Troubleshooting

Symptom

Cause/Remedy

The Reader cannot

be recognized by

your computer.

 Use the supplied USB cable.

 There may be a malfunction with

the USB port on your computer.

Connect the supplied USB cable to

another port on the computer.

 It may take a while for the software

to be recognized by the computer.

Wait for a moment.

 If none of the above solves the

problem, perform “Device

Shutdown,” press the RESET button

of the Reader, turn on the Reader

again, and then reconnect the

supplied USB cable.

(indicating

connection via USB)

does not appear

when connected to

your computer via

USB.

 Battery power has been fully

depleted. Charge the Reader via an

AC outlet (

page 22

).

Content cannot be

transferred to the

Reader from your

computer.

 The USB cable is not connected

properly. Disconnect the USB cable,

then reconnect it.

 There is not enough free space on

the Readers memory. Transfer any

unnecessary content back to

Reader Library or to a Memory

Stick Duo media, then delete it to

increase free space on the Reader.

 The Reader is not authorized to

transfer DRM content.

There is no response

from Reader Library

during

communication with

the Reader.

 Disconnect the USB cable from the

Reader, then reconnect it.

Continued

Connection to the computer (continued)

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