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Sony Reader Daily Edition PRS-900BC User Manual

Page 164

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164

Troubleshooting

Wireless feature

Symptom

Cause/Remedy

You cannot access

the Reader Store.

 You are out of the network coverage

area. To check the wireless status,

see the wireless status icon in the

status bar (

page 34

).

You cannot find a

purchased book on

the Reader.

 The wireless connection may have

been interrupted while you were

downloading the book. Go to the

“My Account” page in the Reader

Store to re-download the book.

You have received

the latest periodical

but some past issues

were never delivered.

 The Reader may have been outside

the network coverage area when

the issue was delivered. Go to the

“My Account” page in the Reader

Store to re-download the past

issue(s).

Hint

 If you cannot find a solution from the above, go to “Help and

Support” from the option menu in the Reader Store (

page

39

).

Continued

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