IBM Nortel 10 - Manual (Page 52)

information and download device drivers and updates. To access these pages,
go to http://www.ibm.com/bladecenter/, click Support , and follow the
instructions. Also, some documents are available through the IBM Publications
Center at http://www.ibm.com/shop/publications/order/.
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about
IBM BladeCenter systems, optional devices, services, and support at
http://www.ibm.com/bladecenter/. For service information, click Support .
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with
usage, configuration, and software problems with BladeCenter products. For
information about which products are supported by Support Line in your
country or region, see http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for
support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. See
http://www.ibm.com/planetwide/ for support telephone numbers, or in the
U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a
day, 7 days a week. In the U.K., these services are available Monday through
Friday, from 9 a.m. to 6 p.m.
42 Nortel 10 Gigabit Uplink Ethernet Switch Module: Installation Guide