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Inter-Tel 7000 8662 User Manual

Page 75

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61

Inter-Tel

®

Model 8662 Endpoint User Guide

TROUBL

ESHO

OTI
N

G

TO
OLS

I am unable to see my Inter-Tel
Personal Communicator toolbar(s)
in Microsoft

®

Outlook

®

.

Right-click in the toolbars area of Outlook. If the toolbars are available
in the list, select the appropriate toolbar(s) you want to display. If they
are not listed, try using the following method:
1.From the Microsoft Outlook Help menu, select “About Microsoft Out-

look.”

2.On the About window, click the “Disabled Items” button.
3.On the resulting window, select Inter-Tel Personal Communicator for

Outlook, and then click Enable.

4.Close the window and restart Outlook.
If the toolbars are still not visible, contact your system administrator or
refer to

http://support.microsoft.com/kb/329098/EN-US/.

I get the following error message:

The feature code entered does not exist. Retry using the correct fea-
ture code (see

page 65

).

I get the following error message:

Your system does not support the feature or the feature is disabled.
Contact your system administrator for more information.

I get the following error message:

Your system does not support the feature or the feature is disabled.
Contact your system administrator for more information.

I get the following error message:

The feature is enabled but other feature-related conditions were not
met. Retry making sure that all feature-related conditions are met.

I get the following error message:

The feature is enabled but other feature-related conditions were not
met. Retry making sure that all feature-related conditions are met.

I get the following error message:

The extension number entered does not exist. Retry using a valid
extension number.

I get the following error message:

A network connection error occurred. Reset the endpoint (see

page 10

). If the endpoint does not work properly after resetting, contact

your system administrator.

TROUBLESHOOTING TIPS – ENDPOINT AND SYSTEM FEATURES

PROBLEM

SOLUTION


FEATURE CODE

INVALID


ENABLED

FEATURE NOT


DENIED

FEATURE ACCESS


FEATURE

CANNOT ACCESS


BLOCKED

FEATURE ACCESS


DESTINATION

INVALID


ERROR

NETWORK