IBM 3590 User Manual

Page 120

Note:

A repaired cartridge may be used long enough to recover data on
that cartridge. When the data has been recovered, the cartridge
should then be taken out of service and discarded or returned to
the plant of origin.

– If the cartridges look OK, and you have access to another 3590, try the

operation with the suspect cartridges in another 3590. If your cartridges
fail in the other 3590, replace the media.

v Determine if the drive is bad.

– Try a new tape on the suspect drive. Log all failure data on your DRIVE

LOG (see Table 33 as an example of how to establish a log and what it
should include), and try one more tape. If it also fails, call for service.

– If only one tape fails, then log the information on both the Table 33 and

the Table 32 for future reference.

– If tapes show evidence of damage, do not put any more tapes on the

drive until a service representative has examined the drive.

Table 32. Tape Log Example

Failure Date

Drive

Failure

Code

Unknown

Failure

Code

Failure

Code

Failure

Code

Failure

Code

Failure

Code

(other)

9/11/98

Drive

9/16/98

Drive

10/xx/xx

Table 33. Drive Log Example

Log Item

Drive 1

Drive 2

BE Error 4 tapes

9/9/98 call for service

AB Error 1 tape

9/14/98 record tape serial

Load failure

serial 123456 9/18/98

100

3590 Operator Guide