Phone system and voice mail feature guide – Inter-Tel AXXESS 8560 User Manual
Page 7

V
OICE
M
AIL
O
PTIONS
Below is a summary of the options you can
use when listening to messages, after playing
messages, and when leaving messages.
F
EATURE
C
ODES
P
HONE
S
YSTEM
AND
V
OICE
M
AIL
F
EATURE
G
UIDE
U
SING
V
OICE
M
AIL
To access your voice mailbox:
1. Dial the Voice Mail extension number.
2. Press
and enter your mailbox number.
3. Enter your password and press
.
4. You have the following options:
• Press
to listen to new messages.
• Press
to leave a message.
• Press
to listen to saved messages.
• Press
to program personal options
and remote message notification (if
enabled).
• Press
for message options (undelete
messages or cancel unheard sent mes-
sages).
Voice Mail will guide you through the options
with voice prompts. For your convenience,
the table inside this guide summarizes the
options available when listening to mes-
sages, after playing messages, and when
leaving messages.
#
LISTENING TO MSG
AFTER MSG PLAYS
LEAVING MSG
1
Back Up
Replay the
Message
Replay Your
Message
2
Pause
Reply to the
Message
Add to Your
Message
3
Skip Forward
Forward a Copy
Erase and
Re-record
4
Lower
Volume
Listen to
Previous Msg
—
5
Play Envelope
Play Envelope
—
6
Increase
Volume
Listen to Next
Message
—
7
—
Save the
Message
—
8
—
—
—
9
—
Delete the
Message
Delivery
Options
*
—
—
Cancel
#
Skip to End
—
Send Message
and Exit
CODE
FEATURE NAME
CODE
FEATURE NAME
391
Account Code – All Calls
303
LCD Contrast Control
390
Account Code – Optional
365
Message
326
ACD Agent Log In
366
Message - Cancel Msg Left
327
ACD Agent Log Out
368
Message - Cancel Msg On Phone
328
ACD Agent Log In/out
367
Message - Silent
329
ACD Agent Wrap-up Term.
314
Microphone Mute
375
Agent Help Request
7
Page
376
Agent Help Reject
325
Page Remove/Replace
361
Automatic Intercom Access
397
Program Keys
360
Automatic Line Access
392
Program Station Password
350
Automatic Line Answer
6
Queue (Callback) Request
313
Background Music
330
Recall
355
Call Forward All Calls
385
Record-A-Call
357
Call Forward If Busy
380
Redial
356
Call Forward If No Answer
331
Redirect Call
358
Call Fwd. If No Answer/Busy
305
Reminder Message
5
Conference
306
Reminder Message Cancel
301
Change Language
359
Remote Programming
394
Default Station
4
Reverse Transfer
307
Directory
396
Review Keys
300
Display Time And Date
377
Ring Intercom Always On/off
372
Do-Not-Disturb On/Off
398
Ring Tone Selection
373
Do-Not-Disturb Override
321
Station Monitor
395
Feature Key Default
382
Station Speed Dial
312
Group Listen
383
Station Speed Dial Program
319
Handsfree On/Off
354
System Forward On/Off
317
Headset On/Off
381
System Speed Dial
336
Hold – Individual
399
Switch Keymap
335
Hold – System
346
Transfer To Hold
324
Hunt Group Remove/Replace
345
Transfer To Ring
#
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