Display/monitor problems, General problems – IBM 6644 User Manual
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User Guide
Display/monitor problems
General problems
Symptom
Action
General monitor 
problems
1. Make sure the brightness controls are adjusted correctly.
2. Some IBM monitors have their own self-tests. If you 
suspect a problem with your monitor, see “Running the 
IBM Enhanced Diagnostics program” on page 57 and 
run diagnostics on the monitor.
If you cannot find the problem, check the other listings on 
monitor problems in this table.
Blank screen
Verify that the brightness controls are adjusted correctly. 
If you cannot correct the problem, have the computer 
serviced.
Unreadable characters
Have the computer serviced.
The monitor works when 
you turn on the computer, 
but goes blank after some 
period of computer 
inactivity.
The computer is probably set for energy savings, using one of 
the power management settings. If the power management 
features are enabled, disabling or changing the settings 
might solve the problem (see “Other settings in the 
Configuration/Setup Utility program” on page 31).
Symptom
Action
The computer does not 
start when you press the 
power button.
Verify that:
1. All cables are securely connected to the proper
connectors on the computer. For the location of the 
connectors, see “Connecting cables” on page 9.
2. The computer cover is properly installed.
If you cannot correct the problem, have the computer 
serviced.
