Page 60 limited warranty – InFocus INF5520 User Manual

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Page 60

Limited Warranty

return the defective part may result in InFocus charging you for the replacement. With a Customer Self Repair, InFocus will pay all

shipping and part return costs and determine the courier/carrier to be used.

InFocus may utilize a doorstep swap process, which involves an InFocus delivery person delivering the replacement product or CSR

part to the Customer and picking up the defective product or part at the time of delivery for return to InFocus. Upon receipt of the

replacement product or part, the original product or part becomes the property of InFocus and you agree to follow instructions,

including arranging the return of original product or part to InFocus in a timely manner. When providing a product exchange or

Customer Self Repair (CSR) part requiring the return of the original product or part, InFocus may require a credit card authorization

as security for the retail price of the replacement product or part and applicable shipping costs. When returning product to InFocus,

a Return Material Authorization Number (RMA #) is required and must be clearly displayed on the outside of the shipping carton or a

similar package affording an equal degree of protection. Service options, parts availability and response times may vary according

to the country in which service is requested. Service options are subject to change at any time. You may be responsible for shipping

and handling charges if the product cannot be serviced in the country in which service is requested. If you seek service in a country

that is not the country of original purchase, you will comply with all applicable import and export laws and regulations and be

responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, InFocus

may repair or exchange defective products and parts with comparable products and parts that comply with local standards. In

accordance with applicable law, InFocus may require that you furnish proof of purchase details and/or comply with registration

requirements before receiving warranty service. Resources with more details on this and other matters on obtaining warranty

service are described below.

PRIVACY. InFocus will maintain and use customer information in accordance with the InFocus Privacy Policy available at

www.Infocus.com/privacy and InFocus’s applicable legal obligations.

BACKUP. If your product is capable of storing software programs, data and other information, you should protect its contents

against possible operational failures. Before you deliver your product for warranty service it is your responsibility to keep a

separate backup copy of the contents, remove all personal information and data that you want to protect and disable any

security passwords. THE CONTENTS OF YOUR PRODUCT WILL BE DELETED AND THE STORAGE MEDIA

REFORMATTED IN THE COURSE OF WARRANTY SERVICE. Your product or a replacement product will be returned to you

as your product was configured when originally purchased, subject to applicable updates. InFocus may install system software

updates as part of warranty service that will prevent the hardware from reverting to an earlier version of the system software.

Third party applications installed on the hardware may not be compatible or work with the hardware as a result of the system

software update. You will be responsible for reinstalling all other software programs, data and passwords. Recovery and

reinstallation of software programs and user data are not covered under this Limited Warranty.

RESOURCES. Support and service information including Authorized Distributor and Authorized Service Provider locations is

available at: www.infocus.com/support.

InFocus Corporation, 13190 SW 68th Parkway, Suite 200, Portland, OR 97223-8368 USA