Heath Zenith 6270 Series - Manual (Page 5)

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Troubleshooting
A. Chime does not sound:
• Make sure push button and chime codes are the same (see Figure 8).
• Check orientation of push button and chime batteries (See diagram inside
push button and chime for correct battery orientation.)
• Check charge of push button and chime batteries, replace if necessary.
B. Chime sounds when not intended (false triggers): Chime is receiving
interference from another wireless device; change the code setting (see
Code Setting below).
C. Batteries seem OK, but the chime does not work when installed:
• Do not mount chime or push button on metal or near metal studs. This
reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims
to move chime or push button off metal surface.
• Concrete floors may reduce range. Move chime away from floor.
• Try locating chime closer to push button.
D. Code Setting:
It is recommended to only change one code position at a time and then check
to see if system is functioning properly.
1. Open the cases and locate the jumpers on both the push button and chime
(see Figure 8).
2. The push button and chime both have eight different jumper locations. Jumper
positions 1 through 7 are used for setting the code.
Continued