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Troubleshooting – Honeywell CHRONOTHERM III T8611M User Manual

Page 29

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Troubleshooting

HEAT PUMP OR AUXILIARY HEAT
WON'T OPERATE

NO ac POWER TO THERMOSTAT

CHECK POWER TO HEAT PUMP OR
AUXILIARY HEATING SYSTEM

–ON-OFF SWITCH
–FUSE OR CIRCUIT BREAKER
–LOOSE 24 V CONNECTION

-AT THERMOSTAT
-AT HEAT PUMP OR AUXILIARY HEATING SYSTEM

–INCORRECT WIRING

-CHECK WIRING DIAGRAM

THERMOSTAT INOPERATIVE

CONDUCT SELF-TEST; SEE CHECKOUT.

PRESENT SETTING TOO LOW/HIGH

ADJUST TEMPERATURE BY PUSHING WARMER/COOLER
KEYS.

SYSTEM SWITCH ON THERMOSTAT IN
WRONG POSITION

RESET THERMOSTAT SYSTEM SWITCH.

MINIMUM-OFF TIMES IN THERMOSTAT IN
OPERATION ON COOLING OR HEATING

WAIT 5-10 MIN. OR USE SELF-TEST IN THERMOSTAT.
SEE CHECKOUT.

INCORRECT WIRING

CHECK CIRCUIT DIAGRAM.

HEAT PUMP OR AUXILIARY HEAT SYSTEM
INOPERATIVE

CONSULT HEAT PUMP/AUXILIARY HEAT SYSTEM
INSTRUCTIONS.

S YMPTOM

POS S IBLE C AU S E

AC TION

PARTIAL DISPLAY

INOPERATIVE THERMOSTAT

REPLACE THERMOSTAT.

NO DISPLAY

NO POWER TO THERMOSTAT

CHECK THAT HEAT OR COOL SYSTEM POWER IS ON.

THERMOSTAT IN SELF-TEST MODE

PRESS RUN PROGRAM KEY TWICE.

THERMOSTAT MOUNTED INCORRECTLY
ON BASE

SEE INSTALLATION INSTRUCTIONS FOR CORRECT
MOUNTING.

PRESENT SETTING APPEARS
INACCURATE

THERMOSTAT IS IN RECOVERY MODE

ROOM TEMPERATURE IS NOT WHAT
IS EXPECTED ON WEEKENDS

THERMOSTAT NOT PROGRAMMED FOR
WEEKENDS

REPROGRAM FOR WEEKENDS PER INSTRUCTIONS.

THERMOSTAT TEMPERATURE
NEEDS TO BE ADJUSTED ON A
REGULAR BASIS

WARMER/COOLER KEYS BEING USED
TO ADJUST TEMPERATURE

REPROGRAM THERMOSTAT TO MAKE PERMANENT
CHANGE IN PROGRAM. WARMER/ COOLER KEYS ARE
TEMPORARY UNLESS PERIOD KEY IS PRESSED FIRST.

PROGRAM IS LOST DUE TO POWER
OUTAGE OR DISPLAY GOES BLANK
WHEN POWER IS TURNED OFF

BATTERIES ARE INCORRECTLY INSTALLED

REMOVE AND REPLACE PER MARKINGS ON THERMOSTAT.

BATTERIES ARE DEAD

REPLACE BATTERIES.

DISPLAY FLASHES WHILE
PROGRAMMING

IMPROPER PROGRAM SEQUENCE

CHECK HOMEOWNERS MANUAL FOR CORRECT PROGRAM
SEQUENCE.

AUTOMATIC CHANGEOVER THERMOSTAT
HEATING OR COOLING TEMPERATURES
CAN NOT BE SET CLOSER THAN 3°F

SET HEATING AND COOLING TEMPERATURES 3°F OR
MORE APART.

DISPLAY FLASHES DURING
OPERATION

PROGRAMMING HAS BEEN LOST BECAUSE OF
A POWER OUTAGE

REPROGRAM ACCORDING TO PROGRAMMING
INSTRUCTIONS (MAKE SURE BATTERIES ARE INSTALLED).

NORMAL OPERATION THERMOSTAT TURNS ON
HEATING/COOLING EARLY TO MEET TEMPERATURE
SETTING AT PROGRAMMED TIMES.
RECOVERY CAN BE ENDED BY PUSHING
WARMER/COOLER KEYS.

M1020A

ROOM TEMPERATURE DISPLAY
APPEARS INACCURATE

THERMOSTAT HAS SEPARATE REMOTE-
MOUNTED SENSOR


THERMOSTAT IS CONTROLLED BY TEMPERATURE SENSED
AT REMOTE SENSOR LOCATION.
CHECK TEMPERATURE AT REMOTE SENSOR LOCATION.
MAKE SURE WIRING FROM THERMOSTAT LOCATION TO
REMOTE SENSOR LOCATION IS IN GOOD CONDITION.

Start the system by setting the thermostat and observing system response. If problem occurs, establish symptom and use

the following troubleshooting chart to check for possible cause and action.

T8611M

TROUBLESHOOTING