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Gb 57 – Humax IR-FOX C User Manual

Page 58

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7.

Cannot watch scrambled channels.

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Check that you have the appropriate Smartcard. Reinsert the Smartcard and make
sure it initializes correctly.

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Check in the menu that the product is detecting the Smartcard.

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Check in the menu that you have a valid and working subscription to the channels
you wish to view.

-

Ensure that the Smartcard is not damaged.

8.

No password information is given.

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The default password is always 0000.

9.

Channel search does not work.

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-

Check that your cable is connected correctly.

10. Cannot update new software.

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You can get an update. If the product does not show a message requesting update,
that means no software is available.

11. Cannot watch pay channels.

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Check in the menu that you have a valid and working subscription to the channels
you wish to view.

GB 57