Hp technical support, Hp-authorized reseller, Helpful web sites – HP MSL6000 Series User Manual
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MSL6000 series tape library user guide
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HP technical support
Telephone numbers for worldwide technical support are listed on the HP web site:
Collect the following information before calling:
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Product model names and numbers
•
Applicable error messages
•
Operating system type and revision level
•
Detailed, specific questions
For continuous quality improvement, calls may be recorded or monitored.
HP strongly recommends that customers sign-up online using the Subscriber's choice web site at
•
Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest versions of drivers, and firmware documentation updates as well as instant access to
numerous other product resources.
•
After signing-up, you can quickly locate your products by selecting Business support, and then
Storage under Product Category.
HP-authorized reseller
For the name of your nearest HP-authorized reseller:
•
In the United States, call 1-800-345-1518.
•
Elsewhere, visi
and click Contact HP to find locations and telephone
numbers.
Helpful web sites
For product information, see the following web sites: