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Interruption problems, Remote control problems – HP Digital mp2210 User Manual

Page 53

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Troubleshooting suggestions

53

Interruption problems

If the projector stops responding to all controls:

• If possible, turn off the projector, then unplug the power cord and wait at least 15

seconds before reconnecting power.

If the lamp shuts off during a show:

• A minor power surge might cause the lamp to shut off. This is normal. Wait a few

minutes, then power on the projector.

• If a red warning light is on or blinking, see “Warning light problems” on page 49.

If the lamp burns out or makes a popping sound:

• If the lamp burns out and makes a popping sound, the projector will not turn back on

until the lamp module has been replaced.

• If the lamp breaks, contact HP about repairs that might be required due to glass

fragments.

Remote control problems

If the remote control does not operate:

• Be sure nothing is blocking the remote control receiver on the front or back of the

projector. Move to within 9 m (30 ft) of the projector.

• Aim the remote control at the screen or at the front or back of the projector.
• Move the remote control so it is more directly in front of or behind the projector and not

as far to the side.

• Press enter, go to Help > Diagnostics, and run the remote control test.
• Replace the battery in the remote control.

This manual is related to the following products: