Appendix, Error message – Humax IHDR-5200C User Manual
Page 68

English
67
Appendix
Error Message
Error message
Possible causes
What to do
No or bad signal
The cable is not connected.
Make sure the cable is connected 
correctly.
The cable may be damaged or 
defective.
Exchange the cable.
The channel is not broadcasting.
Exchange the cable.
The channel is
scrambled or not
available.
The channel has a signal, but no audio 
or video.
Confirm if the channel is currently on 
air.
The channel has been deleted by the 
broadcasting company.
Check if the channel is currently on air
The channel is for data broadcasting.
Remove the channel from the channel 
list and check for new transponder 
details.
The audio is not
available.
The channel has a video signal, but no 
audio.
Press the audio button to confirm that 
the channel has audio options.
No access
No access
Make sure you are subscribed to the 
channel.
No authorization.
If the product has been turned off for 
a long time (standby or power off ), 
please wait for authorization. It may 
take up to 60 minutes.
No card inserted.
Smartcard is not inserted.
Insert Smartcard.
Incorrect card
Wrong Smartcard is inserted.
Insert the correct Smartcard.
Smartcard is not inserted correctly.
Remove the Smartcard and reinsert it.
Smartcard is damaged.
Contact your Smartcard retailer or 
channel broadcaster for a Smartcard 
replacement.
