Appendix – Humax IHDR-5200C User Manual
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Appendix
10. Cannot watch scrambled channels.
•
Check that you have the appropriate Smartcard. Reinsert the Smartcard and make sure it initialises correctly.
•
Check in the menu that the product is detecting the Smartcard.
•
Check in the menu that you have a valid and working subscription to the channels you wish to view.
•
Ensure that the Smartcard is not damaged.
11. Cannot watch pay channels.
•
Check in the menu that you have a valid and working subscription to the channels you wish to view.
•
Contact your network operator for more information.
12. The product makes a humming noise.
•
The noise is from the fan; the hard disk is operating normally. This kind of noise is inevitable but seldom
noticeable.
13. Cannot record progammes. (PVR only)
•
The hard disk is full. Delete unnecessary programmes and make space for new recording.
•
Check if recording is conflicted with another channel. Stop the current recording or wait until the recording is
finished.
•
Check that the product is switched on when recording starts.
14. Cannot operate TSR (Time Shifted Recording). (PVR only)
•
TSR may not be available during recording. Wait until recording is finished.
•
Delete unnecessary programmes and make space for new recording.
15. Cannot playback. (PVR only)
•
To playback the recorded file of a scrambled channel, use the Smartcard. In case it has been a long time since
you last recorded, this may not work. Contact the product distributor.
•
The signal during recording may be weak or the hard disk too full.
16. Cannot change channels while recording. (PVR only)
•
Certain channels may not be changed due to restriction of the tuner or connection type.