Decorative gas log limited warranty, Warranty – Hearth and Home Technologies GO24-IPI-LP User Manual
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Hearth & Home Technologies • Grand Oak Gas Log Sets • 4004-299 Rev H • 05/08
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DECORATIVE GAS LOG LIMITED WARRANTY
Hearth & Home Technologies Inc. (HHT) extends the following warranty for decorative gas log sets as described herein, while it is in its loca-
tion or original installation. Dealers and employees of
HHT have no authority to make any warranty or authorize any remedies in addition to or
inconsistent with the terms of this Program. This warranty gives you specific legal rights. You may also have other rights which vary from state
to state.
LIMITED WARRANTY. This decorative gas log set is comprised of a gas burner assembly with safety pilot valve and ceramic logs that are
manufactured by
HHT. This Limited Warranty does not cover any part of the woodburning fireplace system in which this decorative gas appli-
ance must be installed. This decorative gas log set is warranted to be free of defects in material and workmanship for a period of five (5) years
from the date of installation. This Limited Warranty extends only to decorative gas log sets installed in the United States or Canada.
EXCLUSIONS AND QUALIFICATIONS. This Limited Warranty is subject to the following exclusions and qualifications: (1) This Limited War-
ranty does not apply to, and
HHT assumes no responsibility for, any damages that result due to the installation or operation of this decorative
gas log set not in accordance with both the installation instructions and operating instructions furnished. (2) The decorative gas log set must be
subjected to normal use as explained in the operating instructions and the listing agency identification label attached to the burner pan assem-
bly. This decorative gas log set is only intended to burn the fuel specified on the listing agency identification label. Use of any other fuel other
than specified on the listing agency identification label can create a life threatening situation and will void this limited warranty. (3) This Limited
Warranty applies only if the decorative gas log system has been installed in a vented fireplace that is suitable for burning wood. Adequate ven-
tilation must be provided to allow proper drafting of the fireplace chimney system.
HHT assumes no responsibility for improper performance of
the decorative gas log set caused by inadequate draft due to environmental conditions (e.g. wind currents, downdrafts), tight-sealing construc-
tion of the structure, or mechanical devices (e.g. air handling devices that include forced air furnaces and air conditioning units, exhaust fans
and ventilating devices), any and all of which may cause a negative pressure within the structure where the decorative gas log set is installed.
(4) This Limited Warranty applies only to the components of the Appliance manufactured by
HHT. HHT expressly excludes from this Limited
Warranty any liability hereunder for defects or damage caused by the installation or use of any parts, devices or components that are not manu-
factured by
HHT. (5) Labor costs to be paid by HHT pursuant to this Limited Warranty must be approved in advance of the performance of the
work by
HHT and must not exceed the retail price of the replacement part. (6) This Limited Warranty will be voided if the decorative gas log
set is at any time removed or has been removed from the location in which it was originally installed. (7) Since building code requirements vary
greatly throughout the United States and Canada, users of this decorative gas log set should determine in advance whether there are any build-
ing code restrictions on the installation and use of this product.
HHT makes no representation or warranty regarding building code compliance
and shall not be responsible for compliance therewith.
THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE LIMITATION OF LIABILITY.
IT IS EXPRESSLY AGREED AND UNDERSTOOD THAT HHT’S OBLIGATION AND PURCHASERS EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY, UNDER ANY OTHER WARRANTY, EXPRESSED OR IMPLIED (INCLUDING MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE), OR OTHERWISE, SHALL BE LIMITED TO THE REPLACEMENT OR REPAIR Of ONLY HHT BRAND COMPO-
NENTS AND OPTIONAL COMPONENTS AS SPECIFIED ABOVE. THE DURATION OF ANY IMPLIED WARRANTY INCLUDING MERCHANT-
ABILITY AND FITNESS FOR PARTICULAR PURPOSE APPLICABLE TO THIS GAS APPLIANCE IS LIMITED TO THE DURATION OF THE
FOREGOING WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE
ABOVE WARRANTY MAY NOT APPLY TO YOU. IN NO EVENT SHALL HHT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUEN-
TIAL DAMAGES CAUSED BY DEFECTS IN THE DECORATIVE GAS LOG SET, WHETHER SUCH DAMAGE OCCURS OR IS DISCOVERED
BEFORE OR AFTER REPLACEMENT OR REPAIR, AND WHETHER SUCH DAMAGE IS CAUSED BY HHT NEGLIGENCE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
HOW TO OBTAIN SERVICE. To obtain service under this Program, you must:
1. Send written notice of the claimed condition to the Technical Service Department, Hearth & Home Technologies Inc., 1915
West Saunders Street, Mt. Pleasant, Iowa 5264.
2. Provide proof of purchase to HHT.
3. Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Fireplace prior
to any repaid or replacement work and before the Fireplace has been removed from the place of original installation.
4. Obtain HHT’s consent to any warranty work before the work is done.
ADDITIONAL INFORMATION. If you would like information on current Hearth & Home Technologies products or want to locate a dealer in
your area, visit www.hearthnhome.com.
200 Hearth & Home Technologies Inc.
Warranty