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Quickspecs, Compaq proliant dl320 options – HP COMPAQ PROLIANT DL320 User Manual

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CarePaq Priority Services for ProLiant Servers – Priority Silver

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday – Friday, 8AM – 5PM local time, 2-hr response after
hours for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System, Technical Account Manager, Technical Newsletter, SW
activity review, proactive patch notification, 1 System Healthcheck per year (6-3
Part Number for U.S.)

239932-002

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Windows NT, Windows 2000, Professional, Server or
Advanced Server Operating System (6-3 Part Number for U.S.)

239934-002

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday – Friday, 8AM – 5PM local time, 2-hr response after
hours for Novell NetWare Operating System, Technical Account Manager,
Technical Newsletter, SW activity review (6-3 Part Number for U.S.)

239972-002

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Novell NetWare Operating System (6-3 Part Number for
U.S.)

239974-002

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday – Friday, 8AM – 5PM local time, 2-hr response after
hours for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System, Technical Account Manager, Technical Newsletter, SW
activity review, proactive patch notification, 1 System Healthcheck per year (2-5-
2 Part Number for Canada)

FM-M04E1-36

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Windows NT, Windows 2000, Professional, Server or
Advanced Server Operating System (2-5-2 Part Number for Canada)

FM-M24E1-36

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support,
1-hr response, Monday – Friday, 8AM – 5PM local time, 2-hr response after
hours for Novell NetWare Operating System, Technical Account Manager,
Technical Newsletter, SW activity review (2-5-2 Part Number for Canada)

FM-N04E1-36

24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent
System Support for Novell NetWare Operating System (2-5-2 Part Number for
Canada)

FM-N24E1-36

NOTE: For more information, customer/resellers can contact:

http://www.compaq.com/services

QuickSpecs

Compaq ProLiant DL320

Options

DA - 10692 Worldwide QuickSpecs — Version 48 — 10.17.2003

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