Quickspecs, Hp storageworks rdx removable disk backup system – HP RDX REMOVABLE DISK BACKUP SYSTEM DL380 User Manual

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Available HP Care

Available HP Care
Pack Services

Pack Services

Extend your product warranty on the HP StorageWorks RDX Removable Disk Backup System with a cost-
saving support package.

HP Care Pack Services are sold by HP and HP authorized enterprise and commercial resellers. Services
for customers purchasing via direct and enterprise resellers are quoted using HP order configuration
tools. Additional information about HP Care Pack Service features and benefits is available at:

http://www.hp.com/hps/carepack/services/

Key for HP Care Pack Service availability in the table below:
E

E = Service available for customers purchasing direct and via enterprise resellers

C = Service available for customers purchasing via commercial resellers

N/A

N/A = Service not applicable

HP Care Pack Services

Deployment and Per Event Services

Service Available

HP Installation

N/A

HP Installation & Startup

N/A

HP Implementation

N/A

For more information about Deployment and Per Event Services for HP Storage, visit:

http://www.hp.com/hps/storage/

HP Care Pack Services

Availability Services

1 yr

3 yr

4 yr

5 yr

HP Next Business Day Hardware Support

N/A

E/C

N/A

* Both Proactive 24 & Critical Service relate only to 'reactive elements'. 'Proactive elements' are available
on a time & materials basis. (SW is supported separately per package.)

To find HP Care Pack Services available via HP authorized commercial resellers, visit:

http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_nonlkup_ctrylang.asp?code=elnl

HP Care Pack Service

HP Care Pack Service
Product Numbers

Product Numbers

Enterprise & Commercial Purchased Care Packs

Enterprise & Commercial Purchased Care Packs
('A' stands for physical Care Pack, 'E' for electronic Care Pack)

Product Description

Product Number

Support Band

QuickSpecs

HP StorageWorks RDX Removable Disk Backup System

Service and Support, HP Care Pack, and Warranty Information

DA - 13036 EMEA — Version 5 — June 5, 2009

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