HP RDX REMOVABLE DISK BACKUP SYSTEM DL380 - Manual (Page 7)

HP Care Pack Services HP Care Pack Services HP Care Pack Services HP Care Pack Services HP Care Pack Services offer upgraded service levels to extend and expand your standard product
warranty with easy to buy, easy to use support packages that help you make the most of your hardware
and software investments. They let you choose the support levels that meet your business requirements.
They help you contain total cost of ownership.
HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade
or extend your warranty. For many products, post-warranty HP Care Pack Services are available when
your original warranty has expired.
Why purchase an HP Care Pack service? Why purchase an HP Care Pack service? Why purchase an HP Care Pack service? Why purchase an HP Care Pack service?
Your standard warranty protects against product defects. HP Care Pack Services help you guard against
unplanned downtime, which can reduce your productivity and profitability. These convenient service
packages:
Protect your investment in HP products
Provide consistent, predictable levels of support across your entire department or business
Ease budget planning with fixed-cost support that includes parts
Give you direct access to proven technical and problem-solving expertise
Deliver prompt, measurable results
Are available whenever and wherever you do business
HP Care Pack availability may vary by country and product.
Warranty and Services Warranty and Services Warranty and Services Warranty and Services
Included with the Product
Included with the Product Included with the Product Included with the Product
Hewlett-Packard provides a 1-year, next-day, parts exchange, limited warranty for the HP StorageWorks
RDX Removable Disk Backup System, plus 9x5 phone support for the duration of the warranty.
HP warrants only that the StorageWorks software media will be free of physical defects for a period of
ninety (90) days from delivery.
For more information about HP's Global Limited Warranty and Technical Support, visit:
ftp://ftp.compaq.com/pub/products/storageworks/warranty/en_321708-008.pdf
Recommended Recommended Recommended Recommended
Services
Services Services Services
In order to increase ROI and product uptime, and reduce the cost of ownership, Hewlett Packard
recommends:
3 year Next Business Day Parts Exchange
Guards against downtime, which reduces productivity and profitability
Eases budget planning with fixed-cost support that includes parts and labor
Direct access to proven technical and problem-solving expertise
QuickSpecs
HP StorageWorks RDX Removable Disk Backup System HP StorageWorks RDX Removable Disk Backup System HP StorageWorks RDX Removable Disk Backup System HP StorageWorks RDX Removable Disk Backup System
Service and Support, HP Care Pack, and Warranty Information
DA - 13036 EMEA — Version 5 — June 5, 2009 Page 7