Quickspecs – HP ProLiant ML110 G5 User Manual

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Factory Express Portfolio

Factory Express Portfolio
for Servers and Storage

for Servers and Storage

HP Factory Express offers configuration, customization, integration and deployment services for HP
servers and/or storage products. Customers can choose how their factory solutions are built, tested,
integrated, shipped and deployed.

Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading, asset
tagging and custom packaging HP products supported through Factory Express include a wide array of
servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000
servers, as well as, the MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries and configurable network
switches.

For more information on Factory Express services for your specific server model please contact your sales
representative or go to

http://www.hp.com/go/factory-express

HP Enterprise

HP Enterprise
Configurator

Configurator

The HP eCo-Enterprise Configurator now provides factory default racking for our HP hardware portfolio.
This approach is aligned with our strategic direction to meet the needs and expectations of our valued
customers. If you require "custom" rack configuration, please contact HP's Customer Business Center or
an Authorized Partner for assistance.

Service and Support

HP Care Pack Services provide total care and support expertise with committed response designed to
meet your IT and business needs.

HP Care Pack services include coverage for the HP branded hardware options qualified for the server
that are purchased at the same time or afterward and internal to the enclosure. It also includes the 22"
and smaller external monitors and tower UPS options up to 3kVA. These items will be covered at the
same service level and for the same coverage period as the server. Coverage of UPS Battery is not
included and standard warranty terms & conditions apply. For servers or storage systems installed within
a rack, service also covers all HP qualified rack options installed within the same rack.

To fully capitalize on your HP ProLiant servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in
provision of multi vender support solutions provides a range of support services designed to meet the
varying needs of business. Whether an SMB or large global corporation HP has a ProLiant server support
offer to help you speedily deploy and maximize system uptime.

Recommended Service

Recommended Service – Simplify ProLiant solution implementation, maintenance and management.

Support Service

Support Service – 3 Year, 9x5 Next Business Day coverage, excluding HP holidays only
Deployment Service

Deployment Service

Deployment Service – Hardware Installation only

Enhanced Service

Enhanced Service – Optimize service level to increase IT performance and availability

Support Service

Support Service – 3 Year 13x5 Same Business Day, 4-Hour response coverage
Deployment Service

Deployment Service

Deployment Service – Installation and Start-up only

Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer Description
and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP holidays.

For a complete listing of service offerings and information visit:

http://www.hp.com/services/proliantservices
http://www.hp.com/go/proliant/carepack

QuickSpecs

HP ProLiant ML110 Generation 5 (G5)

Standard Features

DA - 12867 North America — Version 14 — September 15, 2008

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