beautypg.com

HP 400 User Manual

Page 67

background image

5-4

Problem Resolution

Solving Power Adapter Problems

Troubleshooting the Printer

Self-Tests

Power On Self-Test

HP DeskJet 400 printer performs a power-on self-test when the printer is turned on to test printer
operation. There is no printout associated with the power-on self-test.

There are two possible outcomes to the power-on self-test:

If the printer

passes

the power-on self-test, the printer will power up with its current default settings

and the Power light will be lit.

If the printer

fails

the power-on self-test, the printer lights will blink simultaneously. For more

information on printer light error patterns, see “Printer Light Indications” in this chapter.

Table 5-1. Solving Power Adapter Problems

Problem

Solution

Printer will not operate

1.

Verify that the correct power adapter has been used.

2.

Verify that the power adapter connector is fully seated in the printer’s power
socket.

3.

The user may not be pressing the Power button long enough. Press the
Power button until the light turns on.

4.

Check the voltage out of the power adapter. Replace the power adapter if it
is faulty.

5.

The printer may be faulty. Return the printer for repair.