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Troubleshootingtips, Troubleshooting tips, Before you call for service – Hotpoint VBXR1060 User Manual

Page 34

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Safety Instructions

Operating Instructions

Car

e and Cleaning

Tr

oubleshooting Tips

Consumer S

uppor

t

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Burners do not light

Plug on cooktop is not

• Make sure electrical plug is plugged into a live, properly

completely inserted in the

grounded outlet.

electrical outlet.

Gas supply not connected

• See the Installation Instructions section.

or turned on.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit breaker
tripped.

Igniter orifice in burner body

• Remove the obstruction.

may be clogged.

Burner parts not replaced

• See Sealed Burner Modules in the Care and cleaning

correctly.

of the cooktop section.

Slits in the burner head may • Use a small sewing needle or paper clip to unplug.
be clogged.

Burners have yellow or

The combustion quality

yellow-tipped flames or

of burner flames needs

flames lift off the port

to be determined visually.

A–Yellow flames

B–Yellow tips on

C–Soft blue flames

Call for service

outer cones

Normal for natural

Normal for LP gas gas

• If burner flame looks like A, call for service. Normal

burner flames should look like B or C, depending on
the type of gas.
NOTE: The grill burner will show orange flames from
grease drippings.

Burner parts not replaced

• See Care and cleaning of the cooktop section.

correctly.

Burner flames make

Burner has not been used

• A “cold” burner ignited in the HI setting may have

excessive noise

recently.

some flame “roar” or “lifting.” This should dissipate
after 4 to 5 minutes.

Burner flames pulled

Vent fan set at HI speed.

• This is normal. If cooking performance is affected,

toward vent grille

change fan to a lower fan speed setting.

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