Beaming problems, Password problems, Beaming problems password problems – Handspring 90 User Manual
Page 208

Page 208
Troubleshooting Tips
Beaming problems
Password problems
Problem
Solution
I cannot beam data to 
another IR-equipped Palm 
OS device.
■
Confirm that your handheld and the other device is clear 
of obstacles. 
■
Check the General Preferences screen and make sure 
the Beam Receive setting is on.
■
Move your handheld closer to the receiving device.
■
Move your handheld farther away from the receiving
device.
■
Angle the sides of the two devices towards each other.
■
Perform a soft reset. See page 200 for details.
When someone beams data 
to my handheld, I get a 
message telling me it is out of 
memory.
■
Your handheld requires at least twice the amount of
memory available as the data you are receiving. For 
example, if you are receiving a 30K application, you must 
have at least 60K free.
■
Perform a soft reset. See page 200 for details.
Problem
Solution
I forgot the password, and my 
handheld is not locked.
You can use Security to delete the password. If you do this, 
your handheld deletes all entries marked as private. You can, 
however, perform a HotSync operation before you delete the 
password: the HotSync process backs up all entries, whether 
or not they are marked private. In this case, the following 
procedure restores your private entries and lets you access 
them:
1. Use the Palm Desktop software and the cable to
synchronize your data.
2. Tap Forgotten Password in Security to remove the
password and delete all private records.
3. Perform a HotSync operation to synchronize your data
and restore the private records by transferring them from 
your computer to your handheld.
I forgot the password and my 
handheld is locked.
If you assign a password and lock your handheld, you must 
perform a hard reset to continue using your handheld. See 
page 201 for details.
