HP Photosmart M627 User Manual
Page 35
For best image quality, turn off the camera when not using. Always store the camera in
a cool place.
My camera stalls when establishing a connection to the computer.
●
Ensure that the USB cable is properly connected to the camera and computer.
●
Try connecting the USB cable to another USB port on the computer.
●
Turn the camera off, then on again. If that does not fix the problem, reset the camera
(see
Resetting the camera on page 32
).
●
If the problem persists, contact HP Support (see
).
I cannot transfer images from the camera to my computer.
●
Either install the HP Photosmart Software (see
Install the software on page 9
Transferring images without HP Photosmart Software on page 25
.
●
Set your camera to act as a Disk Drive (see
).
I get an error message when transferring images to my computer.
A power surge or electrostatic discharge may have affected the camera. Close the
HP Photosmart Transfer Software, remove the camera from the optional dock or
disconnect the camera from the USB cable and reset the camera (see
). Then, restart the image transfer process (see
with HP Photosmart Software on page 25
).
I am having a problem installing or using the HP Photosmart Software.
●
Make sure your computer meets the minimum system requirements (see
HP Photosmart Software on page 9
●
Refer to the HP Customer Care website:
How can I get professional-quality prints if I don’t have a photo printer?
Use the Buy Prints Online feature on the Photosmart Express Menu (see
).
HP Photosmart M627 Digital Camera
35