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Ericsson Dialog 3213 User Manual

Page 30

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30

Dialog 3213

Call Forwarding

• There must be an answering position at the end of every profile

(voice mail or operator/secretary)

If not, calls might end up unanswered.

• Consider what should happen when you are busy on a telephone
The available options are:

• Activate Free on 2nd (if available)
• Diversion to Voice mail
• Diversion to the operator

• If an answering machine, a FAX or other answering service is used

as an early answering position, it might interrupt the searching

Disconnect the answering service, or design the ringing times so
they do not affect the searching.

• If your system admits just one single personal profile, design

the profile only with your 2-3 most frequently used positions

If you add more numbers, there is a risk that the caller hangs up
before a late position is called.

• If your system admits 1-5 personal profiles, design the different

profiles to fit your most used positions

Make sure you use as few answering positions as possible for
each profile. Profile examples:

• In office

• At home

• On travel

• Absent/not reachable

Example:
How to fill in your setting form for search profiles:

Profile 1

In office

Search Type of telephone or Telephone number Ringing time
order

answering position*

(seconds)

1

Desk

1234

10

2

Cordless

5234

15

3

Voice Mail

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2

At home

Search Type of telephone or Telephone number Ringing time
order

answering position*

(seconds)

1

External

222222

20

2

Mobile

0706666666

25

3

Voice Mail