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Procedure for resolving disputes – LG 30 Inch Electric Slide-In Smart Range Owner Manual User Manual

Page 73

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73

LIMITED WARRANTY

EN
G

LI

SH

The cost of repair or replacement under these excluded circumstances shall be borne by the

consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at

http://www.lg.com

Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED

WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND

NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH

WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions.

For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute.

In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG

Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632

USA. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim.

The notice must provide your name, address, and telephone number; identify the product that is the

Surface is not level

Oven is tipping

Range not leveled

• Check with installer first.
• Use carpenter’s level

a

to check level.

Anti-tip device not installed correctly

a

Approximately 0.65" (16.5 mm)

b

Level both sides of range

c

Screw must enter wood or concrete

d

Anti-tip bracket

e

Wall plate

a

Use carpenter’s level to check level.

• Check with installer first.

Problem

Possible Cause & Prevention

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