Whirlpool 27 Inch Gas Smart Dryer Use and Care Guide - Manual (Page 17)

17
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Results (cont.)
Drying times are too
long and clothes are not
getting dry (cont.)
The dryer is not level. Clothes not contacting the moisture sensors during automatic
cycles. See “Level Dryer” in the Installation Instructions.
The Air Only temperature setting has
been selected.
Select the correct temperature for the types of garments being
dried. See “Cycle Guide.”
The load is too large and heavy to dry
quickly.
Separate the load to tumble freely.
Fabric softener sheets are blocking
the grille.
The air outlet grille is just inside the door, behind the lint screen.
Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
The dryer is located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
The dryer is located in a closet. Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See the Installation Instructions.
Cycle time is too short The load may not be contacting the
sensor strips on automatic cycles.
Level the dryer. See the Installation Instructions. All four dryer
feet should be in firm contact with the floor.
Steam models only: Clothes are
coming out of the Steam Refresh
cycle with damp or wet spots.
Under certain environmental or installation conditions, you may
experience underdrying.
The automatic cycle is ending early. Change the dryness level setting on automatic cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle.
Lint on load Lint screen is clogged with lint. Clean lint screen before each load.
Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can stain
your garments. Do not use fabric softener sheets with steam
cycles.
Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Loads are wrinkled The load was not removed from dryer
at the end of the cycle.
Steam models only: Select Steam Refresh cycle to tumble
the load with water and heat. This cycle is best for smoothing
out wrinkles and reducing odors from dry loads consisting of
wrinkle-free cotton, cotton-polyester blends, common knits,
and synthetics.
NOTE: Refer to garment care label instructions. Dry-clean-only
garments are not recommended.
The dryer was tightly packed. Dry smaller loads that can tumble freely. Results may also vary
depending on fabric type.
Steam models only: For steam
cycles, the water is not properly
connected with the dryer.
Steam models only: Make sure water is connected to the dryer.
Check that water inlet hose is connected to both the faucet
and dryer’s water inlet valve. Check that the water supply is
turned on.
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners ) for assistance and to possibly avoid a service call.