beautypg.com

Troubleshooting tips – GE Profile Advantium Series 30 Inch Over-the-Range Microwave Oven Owner Manual User Manual

Page 32

background image

32

49-7000135 Rev. 0

Problem

Possible Cause

What To Do

LIGHTS

Light during a speedcook
cycle dims and cycles on and
off, even at full power levels

This is normal. Power level has
been automatically reduced
because the oven is hot.

This is normal. The oven senses the heat level and
adjusts automatically.

Light visible around the
door and outer case while
speedcooking

This is normal.

When the oven is on, light may be visible around
the door and outer case.

FAN

Fan continues to run after
cooking stops

The oven is cooling.

The fan will automatically shut off when the internal
parts of the oven have cooled.

Oven vent emits warm air while
oven is on

This is normal.

Vent fan comes on
automatically when oven not
in use.

This is normal.

If the cooktop or oven gets hot enough the vent fan

FRPHVRQVHH$XWRPDWLF)DQVHFWLRQ

Fan comes on automatically
when using the microwave

This is normal.

If the microwave is used after speedcook and the
oven senses that it is too hot, the vent fan comes on
to cool the oven.

The oven makes unusual
sounds while cooking.

Clicks and fans blowing are
normal. The relay board is turning
the components on and off.

These sounds are normal.

Fan sound changes while
cooking.

This is normal.

)DQPD\WXUQRQRURIIGXULQJFRRNLQJWRPDLQWDLQ

cooking temperature.

COOKING

Smoke comes out of the oven
when the door is opened

Food is high in fat content.
Aerosol spray used on the pans.

Smoke is normal when cooking high-fat foods. Use
vegetable oil or olive oil on the meat itself instead
of coating the entire pan.

Food is not fully cooked
or browned at the end of a
cooking program

Programmed times may not match
the size or amount of food you are
cooking.

Increase or decrease time for doneness or adjust
the upper or lower lamps for browning.

Oven has turned off in Warm,
Proof, or Convection Bake

The maximum cooking time of 179
minutes has been reached.

This is normal. The control will automatically turn
off the oven and indicate that cooking time is
reached. The cooking time is not always displayed.

A cooking time was set for
Convection Bake to start after
preheat and the door was not
opened at the end of preheat.

This is normal The control will automatically turn off
the oven after one hour and indicate that cooking
is complete if the door is not opened.

DISPLAY

The display is blank

The clock is designed to turn off when unit is idle
for 30 seconds to minimize the standby power
usage. (See Clock section)

Control Panel “LOCKED”
appears in display.

The control has been locked.

3UHVVDQGKROG&$1&(/2))IRUDERXWVHFRQGV
WRXQORFNWKHFRQWURO6HH2WKHU)HDWXUHV6HFWLRQ

Control display is lighted yet
oven will not start

Clock is not set.

)ROORZSURPSWVWRVHWWKHFORFN

Door not securely closed.

Open the door and close securely.

START/PAUSE pad not pressed
after entering cooking selection

)ROORZSURPSWV

Delay Start was accidentally set.

3UHVV&$1&(/2))DQGUHVHW

Oven is in DEMO Mode.

Unplug the oven for 1 minute. Then, plug the oven
back into the wall. DO NOT set the oven clock;
press and hold the HELP and START/PAUSE
pads for 3 seconds. The control should exit DEMO
mode. Set clock and continue.

CANCEL/OFF was pressed
accidentally.

Reset cooking program and press START/PAUSE.

Troubleshooting Tips...

Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

TROUBLESHOOTING TIPS