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If you’re having trouble with sound quality, If the touch buttons aren’t working correctly – Denon PerL Pro True-Wireless Earbuds User Manual

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If you’re having trouble with sound quality

To get the highest sound quality from your earbuds:

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Use a lossless file format, such as AIFF, WAV or FLAC.

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Use a lossless streaming service, such as Tidal.

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If you’re using Spotify or a similar streaming service, use the high-quality streaming option. Ensure to check the streaming quality options in the

platform’s settings.

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Check the device is not in Social Mode.

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If you’re using MP3 or MP3-like files, use high-bitrate MP3, Ogg or AAC files. Or use minimum 256kbps (and preferably 320kbps) files with modern

codecs.

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Personalize your earbuds again.

The earbuds uses sensitive microphones to personalize, so movements, outside noises and heavy breathing can affect your hearing profile.

If the touch buttons aren’t working correctly

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Check your earbuds touch buttons have been set-up correctly via the Denon Headphones app.

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Reset your earbuds.

Contents

Basic part

Advanced part

Headphones app

Troubleshooting

Appendix

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