Epson WorkForce DS-6500 Document Scanner - Manual (Page 71)

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• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner or Source setting.
• Make sure the Ready light stops flashing, indicating that the scanner is ready to scan.
Parent topic: Solving Scanning Problems
Scanning is Slow
If scanning becomes slow, try these solutions:
• Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory or reduce the resolution.
Parent topic: Solving Scanning Problems
Related references
Windows System Requirements
Mac System Requirements
Solving Original Document Feeding Problems
Check these solutions if you have problems feeding originals through your product.
Originals Do Not Feed From the Automatic Document Feeder
Original Jams in Scanner ADF
Parent topic: Solving Problems
Originals Do Not Feed From the Automatic Document Feeder
If your originals do not feed when placed in the ADF (DS-60000/DS-70000), try these solutions:
• Make sure the size, weight, and number of your originals are supported by the ADF.
• Make sure the originals are loaded correctly.
• Make sure the document is not curled or creased.
• Try cleaning the inside of the ADF.
• Do not load originals above the arrow mark on the ADF edge guide.
Parent topic: Solving Original Document Feeding Problems