Roborock S5 Max CE - Manual (Page 33)

FAQs
Problem Solution
Cleaning does not resume after
recharging
Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a
space requiring a top-up charge, if the robot was placed manually on the charging dock before it
recharged automatically, it will not be able to continue cleanup.
The robot cannot return to the
charging dock after spot cleaning or
when it has been moved manually.
After spot cleaning or a significant position change, the robot will re-generate the map. If the
charging dock is too far away, it may not be able to return for recharging and must be placed on the
charger manually.
Scheduled cleaning is not working
The battery level is too low. Scheduled cleaning can only begin when the battery level is above 20%.
Please confirm whether the timed cleaning setting is set to “effective once”?
Is power always being drawn when
the robot is on the charging dock?
The robot will draw power while it is docked to maintain battery performance, but power
consumption is extremely low.
Does the robot need to be
charged for at least 16 hours the
first three times it is used?
No. The robot can be used any time after it has been fully charged once.
The robot suddenly misses a
certain spot
The wall sensor or cliff sensors may be dirty. Clean them with a soft dry cloth.
It takes a long time to fill the water
tank
The filter may be blocked and need cleaning.
No or little water during mopping
Check whether there is water in the water tank and use the APP mobile app to set water flow or see
the manual for full mop setup instructions.
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