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Troubleshooting – Roborock S5 Max CE User Manual

Page 30

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Error

Solution

Error 1: Rotate the laser head to check

that it turns freely.

The LDS unit is jammed. Remove any items blocking it then move the robot to a new location

and restart.

Error 8: Clear away any obstacles

around the robot.

The robot may be stuck. Clear any obstacles around it.

Error 2: Clean and lightly tap the bumper.

The bumper is stuck. Tap the bumper repeatedly to dislodge any jammed items. If nothing

falls out, move the robot to a new location and restart.

Error 3: Move the robot to a new

location and restart.

A wheel is suspended. Move the robot to a new location and restart.

Error 5: Remove the main brush and

clean the brush and bearing.

The main brush may be tangled up. Remove and clean it.

Error 6: Remove and clean the side brush.

The side brush may be tangled up. Remove and clean it.

Error 7: Look for anything stuck in the

main wheels then move the robot to a

new location and restart.

The main wheels may be jammed. Remove and clean them.

Troubleshooting

If an error occurs during cleanup, the power indicator will flash red quickly, and a voice alert will play. Refer to the table below

for resolution options.

28

Error 4: Wipe the cliff sensors, move the

robot away from raised edges, and restart.

The robot is suspended. Move it to a new location and restart. If the problem persists, clean the

cliff sensors. This error may also be caused by a dirty cliff sensor. Try wiping all sensors clean.

Error 9: Install the dustbin and filter.

Reinstall the dustbin and filter and check that they are installed properly. If the problem

persists, try replacing the filter.

Error 10: The filter is either wet or blocked.

The filter is not completely dry. Dry the filter for at least 24 hours. The filter may also require

cleaning. If the problem persists, replace the filter.