ProSoft Technology MVI69-EGD User Manual
Page 58

MVI69-EGD ♦ CompactLogix or MicroLogix Platform
Diagnostics and Troubleshooting
GE Ethernet Global Data Communication Module
Page 58 of 96
ProSoft Technology, Inc.
November 3, 2008
4.2.2 Clearing a Fault Condition
Typically, if the OK LED on the front of the module becomes illuminated red for
more than ten seconds, a hardware problem has been detected in the module or
the program has exited. To attempt to clear the condition:
1 Remove the card from the rack and re-insert the card in the rack
2 Verify the configuration data being transferred to the module from the
CompactLogix or MicroLogix processor
If the module's OK LED does not turn green, make sure the module is inserted
completely into the rack. If this does not cure the problem, contact ProSoft
Technology Support.
4.2.3 Troubleshooting
Use the following troubleshooting steps if you encounter problems when the
module is powered up. If these steps do not resolve your problem, please contact
ProSoft Technology Technical Support.
Processor Errors
Problem Description
Steps to take
Processor Fault
Verify that the module is plugged into the slot that has been configured
for the module.
Verify that the slot in the rack configuration has been set up correctly in
the ladder logic.
Processor I/O LED
flashes
This indicates a problem with backplane communications. Verify that all
modules in the rack are configured in the ladder logic.
Module Errors
Problem Description
Steps to take
BP ACT LED remains
off or blinks slowly
This indicates that backplane transfer operations are failing. Connect to
the module's Configuration/Debug port to check this.
To establish backplane communications, verify the following items:
The processor is in Run mode.
The backplane driver is loaded in the module.
The module is configured for read and write block data transfer.
The ladder logic handles all read and write block situations.
The module is configured in the processor.
OK LED remains red
The program has halted or a critical error has occurred. Connect to the
Configuration/Debug port to see if the module is running. If the program
has halted, turn off power to the rack, remove the card from the rack and
re-insert the card in the rack, and then restore power to the rack.