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Faults/causes/solutions – MCZ Club 2.0 AIR User Manual

Page 73

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19-FAULTS/CAUSES/SOLUTIONS

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ANOMALY

POSSIBLE CAUSES

SOLUTIONS

The air fan does not switch on.

The product has not reached the

temperature.

Wait.

The remote control does not work.

The remote control battery is flat.

Replace the battery.

Remote control faulty.

Replace the remote control.

The product always runs at maximum

power when in automatic mode.

The room thermostat is in the maximum

position.

Reset the temperature of the remote

control.

Malfunctioning temperature probe.

Check the probe and replace it if necessary.

Faulty or malfunctioning control panel.

Check the panel and replace if necessary.

The product does not switch on.

No power supply.

Check that the plug is inserted and the

main switch is in the “I” position.

Fuse tripped due to a fault.

Replace the fuse with one of the same

characteristics (5x20 mm T 3.15A).

Check the brazier.

Clean the brazier and remove any deposits

or residues of non-burned pellets.

Check the position of the brazier.

Put the brazier back in its place.

Check that the ignition plug warms up.

Check and if necessary, replace.

Clogged smoke outlet or smoke duct.

Clean the smoke exhaust and/or the

smoke duct.

Faulty ignition plug.

Replace the ignition plug.