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Paper is smeared or scuffed, Printed photos are sticky – Epson Expression Home XP-342 User Manual

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❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine

Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.

Related Information

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“Available Paper and Capacities” on page 35

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“List of Paper Types” on page 36

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“Paper Handling Precautions” on page 34

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“Checking and Cleaning the Print Head” on page 100

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“Aligning the Print Head” on page 101

Paper Is Smeared or Scuffed

❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct

direction and slide the edge guides to the edges of the paper.

❏ When vertical banding appears or the paper is smeared, clean the paper path.

❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.

Related Information

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“Loading Paper in the Rear Paper Feed” on page 36

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“Cleaning the Paper Path” on page 103

Printed Photos are Sticky

You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.

When printing on the wrong side of the photo paper, you need to clean the paper path.

User's Guide

Solving Problems

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