Silvercrest SSR 1080 A1 - Manual (Page 48)

Digital HD Satellite Receiver SSR 1080 A1
English - 46
Appendix
Troubleshooting
No signal
No signal is shown on the device nor on the OSD menu signal
indicators.
1. First check the antenna cable: The braided lead of the external
wire and the aluminium film must have good contact with the F
connector and must not touch the inner (centre) wire!
2. Check the LNB settings. For ASTRA satellite you should use
LNB1. If you are using a digital LNB you will have to set 9750
MHz and 10600 MHz for the lower and higher frequencies. To
further locate the problem we recommend that you temporarily
connect the LNB directly to the receiver and do not use any
switches or splitters.
Functional fault
1. The device shows the wrong broadcasting times in the EPG or
shows the wrong time. Once powered on, the satellite receiver
needs to read and process the channel data. Depending on the
transponder, this can take some time. Sometimes it may be
necessary to re-open the EPG or to switch the channel.
2. The device fails to respond. Unplug the power cord (17), wait
several seconds and reconnect the power cord to try again.
Small number of channels
1. Make sure that you have enabled the correct Program List. To do
this, press the OK button (34) to open the Program List. Press the
W or X navigation buttons (23) to select the desired Program List
(e.g. "All Satellites").
2. The antenna has been moved to the wrong satellite. When
positioning the antenna you may receive satellite broadcasting on
similar frequencies thereby causing the signal indicators of your
satellite receiver to increase. When switching channel suddenly
foreign channels or the message "No Signal!" appear. Normally it
is sufficient to move the antenna a few degrees to the East or
West in order to receive the desired channels.
No sound, distorted sound
1. If no sound or only interference can be heard, your TV set or AV
receiver may not be capable of decoding Dolby Digital/AC3 audio
via the HDMI port. Solution: Press the AUDIO button (30) to
select Stereo sound. If the channel does not offer any stereo
sound, connect the digital SPDIF audio output (16) to your
Surround/AC3/Dolby Digital sound system.
2. If no sound can be heard, check if the MUTE function has been
enabled. If the sound is muted, press the MUTE button (29) again
to resume the sound output.
3. If the sound is very low or there is no sound at all, double-check
the volume setting and, if necessary, increase the volume via the
X navigation button (23). Please also check the volume setting
on your TV Set or your Hifi amplifier, if connected.