beautypg.com

Epson 5020UB User Manual

Page 81

background image

Problem Solving

81

3D content does not display or does not display correctly.

Press the

2D/3D

button on the remote control to switch to 3D viewing mode, if

necessary.

Make sure you are within the 3D viewing range (see page 12).

Make sure that the 3D glasses are fully charged and are paired with the projector.

Check that your video device and media are both 3D-compatible. Refer to the
documentation that came with your video device for more information.

If you are viewing 3D content from a video device or game console, press the

Menu

button on the remote control, select the

Signal

menu, then select

3D Setup

, then select

3D Format

. Make sure that the

Auto

option is selected.

If you are viewing a 3D television broadcast, you may have to manually select the

3D

Format

setting (see page 47).

Make sure the

Inverse 3D Glasses

option is set to

No

(see page 46).

If your video device is connected to the WirelessHD Transmitter (PowerLite Home
Cinema 5020UBe only), see page 85.

Check that your 3D glasses have not entered standby mode. Slide the power switch on
the 3D glasses into the

Off

position, then back to the

On

position.

Only part of the picture is displayed, or the picture is distorted.

Press the

Aspect

button on the remote control to select a different aspect ratio (see

page 30).

If the Aspect is set to

Zoom

, you may need to use the

Zoom Caption Pos.

option to see

the top or bottom section of the screen so that subtitles are visible (see page 55).

Check the

Overscan

setting to make sure it’s adjusted correctly (see page 54).

Use the

Position

setting to reposition the image on the screen (see page 54).

If you’ve connected a computer and you see only half the image, make sure the
computer’s Dual Display setting is turned off.

If part of the image is cut off, reset the projector settings (see page 53).

If your video device is connected to the WirelessHD Transmitter (PowerLite Home
Cinema 5020UBe only), make sure the projector and transmitter are within the wireless
transmission range (see page 60).

This manual is related to the following products: