Where to get help, Internet support, Speak to a support representative – Epson 50 User Manual

Page 55

Problem Solving

■

Press the

button on the remote control to select the best setting for your viewing

environment.

■

Adjust the

Color Saturation

Tint

settings. See page 37.

Where To Get Help

Epson provides these technical support services:

Internet Support

Visit Epson’s

U.S. support website

Canadian support website

for solutions to common

problems. You can download utilities and documentation, get FAQ’s and troubleshooting
advice, or e-mail Epson with your questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the
included Epson PrivateLine Support card. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6

to 6

, Pacific Time, Monday

through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■

U.S.: (562) 276-4394, 6

to 6

, Pacific Time, Monday through Friday

■

Canada: (905) 709-3839, 6

to 6

, Pacific Time, Monday through Friday

Days and hours of support are subject to change without notice. Toll or long distance charges
may apply.

Before you call, please have the following information ready:

■

Product name (Epson MovieMate 50)

■

Product serial number (located on the bottom of MovieMate)

■

Proof of purchase (such as a store receipt) and date of purchase

■

Computer or video configuration

■

Description of the problem

Note: If you need help with optional equipment, see the information included in the box with the
equipment.