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Service-center, Service branch, Repair service – Florabest FAH 18 B2 User Manual

Page 70

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70

GB

Service-Center

Service.Great.Britain

Tel.: 0871 5000 720

(£ 0.10/Min.)

E-Mail: [email protected]

IAN.70380

Service Branch

Please note that the following address is

not a service address. Please initially con-

tact the service centre specified above.

DES.uK.Ltd.

Unit B7

Oxford Street Industrial Park

Vulcan Road

Bilston, West Midlands WV14 7LF

• After consultation with our customer

service, a product recorded as defec-

tive can be sent postage paid to the

service address communicated to you,

with the proof of purchase (receipt)

and specification of what constitutes

the defect and when it occurred. In or-

der to avoid acceptance problems and

additional costs, please be sure to use

only the address communicated to you.

Ensure that the consignment is not sent

carriage forward or by bulky goods,

express or other special freight. Please

send the equipment inc. all accessories

supplied at the time of purchase and

ensure adequate, safe transport pack-

aging.

Repair Service

For a charge, repairs not covered by the

guarantee can be carried out by our serv-

ice branch, which will be happy to issue a

cost estimate for you.

We can handle only equipment that has

been sent with adequate packaging and

postage.

Attention: Please send your equipment to

our service branch in clean condition and

with an indication of the defect.

Equipment sent carriage forward or by

bulky goods, express or other special

freight will not be accepted.

We will dispose of your defective devices

free of charge when you send them to us.