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Service-center, Importer – Florabest FHM 38 A1 User Manual

Page 26

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26

GB

guidelines and conscientiously checked

prior to delivery.

The guarantee applies for all material and

manufacturing defects. This guarantee

does not extend to cover product parts that

are subject to normal wear and may there-

fore be considered as wearing parts (e.g.

blade cylinder and sub-blade) or to cover

damage to breakable parts (e.g. switches,

batteries).

This guarantee shall be invalid if the prod-

uct has been damaged, used incorrectly or

not maintained. Precise adherence to all of

the instructions specified in the operating

manual is required for proper use of the

product. Intended uses and actions against

which the operating manual advises or

warns must be categorically avoided.

The product is designed only for private

and not commercial use. The guarantee

will be invalidated in case of misuse or

improper handling, use of force, or inter-

ventions not undertaken by our authorised

service branch.

Processing in Case of Guarantee

To ensure quick handling of you issue,

please follow the following directions:

• Please have the receipt and identifica-

tion number (IAN 53494) ready as

proof of purchase for all enquiries.

• Please find the item number on the rat-

ing plate.

• Should functional errors or other de-

fects occur, please initially contact the

service department specified below by

telephone or by e-mail. You will then

receive further information on the pro-

cessing of your complaint.

• After consultation with our customer

service, a product recorded as defec-

tive can be sent postage paid to the

service address communicated to you,

with the proof of purchase (receipt)

and specification of what constitutes

the defect and when it occurred. In or-

der to avoid acceptance problems and

additional costs, please be sure to use

only the address communicated to you.

Ensure that the consignment is not sent

carriage forward or by bulky goods,

express or other special freight. Please

send the equipment inc. all accessories

supplied at the time of purchase and

ensure adequate, safe transport pack-

aging.

Service-Center

Service Great Britain

Tel.: 0871 5000 720

(£ 0.10/Min.)

E-Mail: [email protected]

IAN 53494

Importer

Please note that the following address is

not a service address. Please initially con-

tact the service centre specified above.

Grizzly Gartengeräte

GmbH & CO KG

Am Gewerbepark 2

64823 Groß-Umstadt

Germany

www.grizzly-service.eu

GB